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LLQP Ethics & Professional Practice · Component 1.1 · 60% of the exam

The Canadian Council of Insurance Regulators (CCIR) and the Canadian Insurance Services Regulatory Organizations (CISRO) are:

  • Coordinating bodies of provincial regulators that harmonize standards such as the LLQP
  • BInsurers' trade associations that lobby governments on behalf of the life and health insurance industry across Canada
  • CConsumer complaint offices to which clients may escalate a dispute after the insurer's internal process
  • DFederal agencies created under the Insurance Companies Act to oversee agent conduct across Canada

Correct answer: A) Coordinating bodies of provincial regulators that harmonize standards such as the LLQP

CISRO develops the LLQP curriculum and exam; CCIR issues guidance such as the fair treatment of customers principles. Neither is a legislature.

Why the other options are wrong

  • BTrade associations are CLHIA and similar bodies.
  • CComplaints go to insurers, OLHI and regulators.
  • DThey are associations of provincial bodies, not federal agencies.

Exam tip

CISRO = LLQP and licensing harmonization; CCIR = regulators' coordination and FTC guidance.

Common mistake

Confusing CISRO with the CLHIA.

What this tests

CISRO competency component 1.1 — Integrate into practice the legal aspects of insurance and annuity contracts — which is weighted at 60% of the Ethics & Professional Practice module. Written against the published curriculum.

More from component 1

Practice the whole Ethics & Professional Practice module

Timed sets weighted like the exam, and review of every question you miss. Free to start.