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LLQP Ethics & Professional Practice · Component 1.1 · 60% of the exam

Legislation dealing with 'unfair or deceptive acts or practices' in insurance prohibits:

  • AOnly insurers' conduct, since agents are governed by the licensing rules rather than by the unfair practices provisions of the Act
  • BAll advertising of insurance products, since any promotional statement is treated as potentially misleading
  • CNothing specific, since the provisions state a general principle that regulators apply case by case
  • Misrepresenting terms, false statements, unfair discrimination, coercion, prohibited inducements and unfair claims practices

Correct answer: D) Misrepresenting terms, false statements, unfair discrimination, coercion, prohibited inducements and unfair claims practices

UDAP provisions are a key enforcement tool against agents. Knowing the prohibited categories prevents inadvertent breaches.

Why the other options are wrong

  • AUnfair practice provisions apply to agents as well as insurers.
  • BHonest advertising is permitted.
  • CThe categories are specific.

Exam tip

UDAP: misrepresentation, false statements, discrimination, coercion, inducements, unfair claims.

Common mistake

Offering a rebate or gift as an inducement to buy.

What this tests

CISRO competency component 1.1 — Integrate into practice the legal aspects of insurance and annuity contracts — which is weighted at 60% of the Ethics & Professional Practice module. Written against the published curriculum.

More from component 1

Practice the whole Ethics & Professional Practice module

Timed sets weighted like the exam, and review of every question you miss. Free to start.