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LLQP Ethics & Professional Practice · Component 1.3 · 60% of the exam

At claim, a family shows that the agent recorded an answer on the application differently from what the client actually said. The agent's exposure includes:

  • Anothing, because responsibility for the application's accuracy rests with the applicant
  • Ba duty to pay the claim personally out of the agent's own errors and omissions coverage
  • a regulatory complaint and a civil claim, since the agent completed the form inaccurately
  • Da liability limited to returning the commission earned on the original transaction

Correct answer: C) a regulatory complaint and a civil claim, since the agent completed the form inaccurately

An agent who records answers must record them accurately. An error that contributes to a denied claim can lead to discipline, a negligence claim and a claim against the errors and omissions policy.

Why the other options are wrong

  • AThe applicant signs, but the agent is responsible for what the agent writes.
  • BThe insurance responds to a claim; the agent does not pay the benefit personally.
  • DExposure is not limited to the commission on the transaction.

Exam tip

Read the completed answers back to the client before they sign.

Common mistake

Relying on the client's signature to cure an answer the agent wrote wrongly.

What this tests

CISRO competency component 1.3 — Integrate into practice the legal aspects of insurance and annuity contracts — which is weighted at 60% of the Ethics & Professional Practice module. Written against the published curriculum.

More from component 1

Practice the whole Ethics & Professional Practice module

Timed sets weighted like the exam, and review of every question you miss. Free to start.