LLQP Ethics & Professional Practice · Component 1.1 · 60% of the exam
An agent builds a prospecting list by telephoning names from a public directory. Before calling the agent must:
- Aobtain the written consent of each person before the first telephone call is made
- Bnotify the regulator of the calling campaign and the script that will be used
- check the national do not call list and respect any registration on it
- Ddo nothing, since numbers published in a directory may be called without restriction
Correct answer: C) check the national do not call list and respect any registration on it
Telemarketing rules require registered numbers to be screened out and internal do not call requests to be recorded and honoured. Being publicly listed does not make a number available for unsolicited calls.
Why the other options are wrong
- AWritten consent is not required, but the registry must be respected.
- BNo such notification of a calling campaign is required.
- DPublic listing does not override a registration on the do not call list.
Exam tip
Screen every prospecting list against the do not call registry before calling.
Common mistake
Treating a published number as an invitation to call.
What this tests
CISRO competency component 1.1 — Integrate into practice the legal aspects of insurance and annuity contracts — which is weighted at 60% of the Ethics & Professional Practice module. Written against the published curriculum.
More from component 1
- An 'assignee' of a life insurance policy is:
- A corporation as policyowner and beneficiary of a policy on a key employee:
- A 'trustee' named to receive proceeds on behalf of a beneficiary:
- The 'automatic premium loan' (APL) provision:
- A life insurance contract 'matures' when:
- The 'assignment' provision typically states that:
Practice the whole Ethics & Professional Practice module
Timed sets weighted like the exam, and review of every question you miss. Free to start.