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LLQP Accident & Sickness · Component 3.1 · 25% of the exam

When an insurer offers a DI policy with a rating and an exclusion, the agent's responsibility is to:

  • AAccept the offer on the client's behalf, since the client authorized the application
  • Explain the changes, obtain the client's signed amendment, and consider other insurers
  • CCancel the application, since a rated offer indicates the client is a poor risk
  • DDeliver the policy without mentioning the exclusion, since it is printed in the contract

Correct answer: B) Explain the changes, obtain the client's signed amendment, and consider other insurers

Modified offers require informed acceptance. Shopping the case may be appropriate. Concealing terms is misconduct.

Why the other options are wrong

  • AThe client must accept personally.
  • CThe offer may still be the best available.
  • DConcealment is a breach of duty.

Exam tip

Modified offer: explain, get signed amendment, consider alternatives.

Common mistake

Delivering a modified policy without explaining the changes.

What this tests

CISRO competency component 3.1 — Implement a recommendation adapted to the client's needs and situation — which is weighted at 25% of the Accident & Sickness module. Written against the published curriculum.

More from component 3

Practice the whole Accident & Sickness module

Timed sets weighted like the exam, and review of every question you miss. Free to start.