LLQP Accident & Sickness · Component 4.1 · 10% of the exam
The purpose of a periodic A&S policy review is to:
- ACollect the annual premium in person, since insurers require agents to confirm payment each year
- Confirm coverage still fits income, occupation, health, family and business, and check for gaps
- CGenerate additional sales by presenting the client with new products at each anniversary
- DReplace the policy with the insurer's current product so that the client always has the newest terms
Correct answer: B) Confirm coverage still fits income, occupation, health, family and business, and check for gaps
Reviews keep coverage aligned with needs. Income growth is the most common gap.
Why the other options are wrong
- APremium collection is administrative.
- CReviews serve the client.
- DReplacement is rarely the outcome.
Exam tip
Annual review: income, occupation, health, family, business → gaps.
Common mistake
Never reviewing DI after the sale.
What this tests
CISRO competency component 4.1 — Provide customer service during the validity period of the coverage — which is weighted at 10% of the Accident & Sickness module. Written against the published curriculum.
More from component 4
- The agent's role in the claims process is to:
- A client with a non-cancellable DI policy stops paying premiums after a dispute with the insurer about a claim. The agent should warn that:
- When a client moves to another province, the agent should:
- A client asks to reduce the waiting period on his in-force disability policy. The agent should explain that the change:
- A client's disability policy lapsed six weeks ago for non-payment. The agent should:
- A client on claim asks whether she must keep paying premiums. The accurate answer depends on:
Practice the whole Accident & Sickness module
Timed sets weighted like the exam, and review of every question you miss. Free to start.