LLQP Accident & Sickness · Component 3.3 · 25% of the exam
The agent's record-keeping obligation at implementation includes:
- The needs analysis, recommendation, application, amendments, delivery receipts and correspondence
- BOnly the premium receipt, since the insurer retains every other document in its own underwriting file
- CNothing at all, since the insurer's file is the official record and the agent's copies would be redundant
- DOnly the client's contact details, so that the agent can reach the client when the policy comes up for renewal
Correct answer: A) The needs analysis, recommendation, application, amendments, delivery receipts and correspondence
Records support the client at claim and the agent in any dispute. Retention periods are set by regulators and insurers.
Why the other options are wrong
- BThe file is far broader.
- CRecords are required.
- DContact details alone are inadequate.
Exam tip
Keep the full file: analysis, recommendation, application, amendments, delivery.
Common mistake
Discarding the needs analysis after the sale.
What this tests
CISRO competency component 3.3 — Implement a recommendation adapted to the client's needs and situation — which is weighted at 25% of the Accident & Sickness module. Written against the published curriculum.
More from component 3
- An underwriter assigns a disability applicant to occupational class 2 rather than class 4. The practical effect is that:
- A disability applicant discloses a back condition that resolved four years ago with no recurrence. The likely underwriting outcome is:
- Financial underwriting for an individual disability application exists to:
- A critical illness applicant's mother and sister both had breast cancer before fifty. The underwriter is likely to:
- An applicant for long-term care coverage is seventy-two. The insurer is most likely to require:
- Group long-term disability coverage within the non-evidence maximum is issued without individual medical questions because:
Practice the whole Accident & Sickness module
Timed sets weighted like the exam, and review of every question you miss. Free to start.