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LLQP Accident & Sickness · Component 3.3 · 25% of the exam

At delivery the agent should explain the A&S policy's claim procedure because:

  • AClaims cannot be submitted unless the agent countersigns the forms on the client's behalf
  • BThe client must waive the right to claim before the policy can be placed in force
  • CThe insurer requires the agent to certify that the client can complete the claim forms unaided
  • A claimant who misses the notice or proof deadlines can have benefits reduced or refused

Correct answer: D) A claimant who misses the notice or proof deadlines can have benefits reduced or refused

The statutory conditions set time limits for notice and proof of loss, and a client who learns about them only at claim time may already be outside them.

Why the other options are wrong

  • AClaimants submit their own forms; the agent assists.
  • BNo waiver of the right to claim exists or could be valid.
  • CNo certification of the client's competence is required.

Exam tip

Explain notice and proof deadlines at delivery, not at claim.

Common mistake

Delivering a policy without walking through how a claim is made.

What this tests

CISRO competency component 3.3 — Implement a recommendation adapted to the client's needs and situation — which is weighted at 25% of the Accident & Sickness module. Written against the published curriculum.

More from component 3

Practice the whole Accident & Sickness module

Timed sets weighted like the exam, and review of every question you miss. Free to start.