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LLQP Accident & Sickness · Component 3.3 · 25% of the exam

An A&S policy is issued with a rating and an exclusion. At delivery the agent must:

  • ASign the amendment on the client's behalf to avoid delaying the start of the coverage
  • BDeliver the policy and let the client discover the amendments for themselves when reading the contract
  • CRefuse delivery until the insurer removes the exclusion the client did not apply for
  • Explain the amendments, obtain the client's signed acceptance and note the free-look period

Correct answer: D) Explain the amendments, obtain the client's signed acceptance and note the free-look period

A policy issued other than as applied for is a counter-offer, so the client's informed acceptance is what brings the contract into force.

Why the other options are wrong

  • ASigning for a client is forgery in any circumstances.
  • BDelivery without explanation fails the duty to inform and risks a later complaint.
  • CThe agent cannot compel the insurer to change its underwriting decision.

Exam tip

Amended terms are a counter-offer that the client must accept.

Common mistake

Leaving a rated policy with a client who never noticed the rating.

What this tests

CISRO competency component 3.3 — Implement a recommendation adapted to the client's needs and situation — which is weighted at 25% of the Accident & Sickness module. Written against the published curriculum.

More from component 3

Practice the whole Accident & Sickness module

Timed sets weighted like the exam, and review of every question you miss. Free to start.