LLQP Accident & Sickness · Component 4.1 · 10% of the exam
A client changes from an office role to a construction site role. The agent should:
- Inform the insurer, since the change of occupation provision may adjust the benefit at claim
- BDo nothing, since a non-cancellable contract protects the client against any change of occupation
- CAdvise the client to conceal the change, since the premium is locked by the renewal provision
- DCancel the policy and apply for new coverage priced in the construction occupational class
Correct answer: A) Inform the insurer, since the change of occupation provision may adjust the benefit at claim
A non-cancellable contract locks the premium but the change of occupation provision still operates, and the client needs to know what the benefit would look like on a future claim.
Why the other options are wrong
- BThe renewal provision protects the premium, not the amount payable at claim.
- CAdvising concealment from the insurer is misconduct.
- DCancelling forfeits a locked premium for no gain.
Exam tip
Non-cancellable locks the price, not the occupation provision.
Common mistake
Assuming a non-cancellable policy is unaffected by a move into a hazardous trade.
What this tests
CISRO competency component 4.1 — Provide customer service during the validity period of the coverage — which is weighted at 10% of the Accident & Sickness module. Written against the published curriculum.
More from component 4
- The agent's role in the claims process is to:
- A client with a non-cancellable DI policy stops paying premiums after a dispute with the insurer about a claim. The agent should warn that:
- When a client moves to another province, the agent should:
- A client asks to reduce the waiting period on his in-force disability policy. The agent should explain that the change:
- A client's disability policy lapsed six weeks ago for non-payment. The agent should:
- A client on claim asks whether she must keep paying premiums. The accurate answer depends on:
Practice the whole Accident & Sickness module
Timed sets weighted like the exam, and review of every question you miss. Free to start.