LLQP Accident & Sickness · Component 4.1 · 10% of the exam
A client asks to add a COLA rider to an existing DI policy. The agent should explain that:
- AIt is added automatically on request, since the base policy has already been underwritten
- BIt is added free of charge, since the rider only changes how an existing benefit is paid
- Adding a rider after issue usually needs underwriting and the insurer's agreement, effective from its own date
- DRiders can never be added after issue, so a new policy would be needed to obtain COLA
Correct answer: C) Adding a rider after issue usually needs underwriting and the insurer's agreement, effective from its own date
Post-issue additions are amendments the insurer must approve, often with evidence.
Why the other options are wrong
- AApproval is required.
- BRiders carry premium.
- DAdditions are possible with approval.
Exam tip
Adding riders later = amendment with underwriting.
Common mistake
Promising a rider can be added at any time without evidence.
What this tests
CISRO competency component 4.1 — Provide customer service during the validity period of the coverage — which is weighted at 10% of the Accident & Sickness module. Written against the published curriculum.
More from component 4
- The agent's role in the claims process is to:
- A client with a non-cancellable DI policy stops paying premiums after a dispute with the insurer about a claim. The agent should warn that:
- When a client moves to another province, the agent should:
- A client asks to reduce the waiting period on his in-force disability policy. The agent should explain that the change:
- A client's disability policy lapsed six weeks ago for non-payment. The agent should:
- A client on claim asks whether she must keep paying premiums. The accurate answer depends on:
Practice the whole Accident & Sickness module
Timed sets weighted like the exam, and review of every question you miss. Free to start.