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A property manager in Western Australia receives a complaint from neighbors about a tenant's dog barking excessively at night. The lease agreement has a 'no pets' clause, but the tenant claims the dog is a registered assistance animal. How should this situation be handled?

Correct Answer

B) Ask for evidence of its assistance animal status and deal with the noise separately

Under disability discrimination legislation and WA tenancy laws, genuine assistance animals may be exempt from 'no pets' clauses, but verification is required. The property manager should request proper documentation of the animal's status and consider reasonable accommodation while also addressing the noise complaint through appropriate channels.

Answer Options
A
Issue a breach notice requiring the dog's removal, because the lease prohibits pets
B
Ask for evidence of its assistance animal status and deal with the noise separately
C
Accept the claim without evidence, since assistance animal claims cannot be questioned
D
Allow the dog to stay only if the tenant pays a pet bond to cover possible damage

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Related Topics & Key Terms

Key Terms:

assistance animalsdisability discriminationreasonable accommodationverificationtenancy law
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