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LLQP Segregated Funds & Annuities · Component 3.2 · 25% of the exam

A client asks how the agent is paid for arranging the segregated fund contract. The agent should:

  • Adecline to answer, since compensation arrangements are confidential between agent and insurer
  • explain the compensation received and any related conflicts, clearly and without evasion
  • Canswer only if the client submits the question in writing to the insurer's head office
  • Dstate that the advice is free because the insurer rather than the client pays the agent

Correct answer: B) explain the compensation received and any related conflicts, clearly and without evasion

Clients are entitled to understand how the agent is paid and what might influence a recommendation. The explanation should cover commissions, any trailing payments and any incentive that could create a conflict of interest.

Why the other options are wrong

  • ACompensation disclosure is an obligation to the client, not a confidential matter.
  • CThe client is entitled to an answer directly from the agent.
  • DDescribing the advice as free is misleading because the cost sits inside the fees.

Exam tip

Compensation questions get a direct answer, including any conflicts it creates.

Common mistake

Telling a client that advice paid for through fund fees costs them nothing.

What this tests

CISRO competency component 3.2 — Implement a recommendation adapted to the client's needs and situation — which is weighted at 25% of the Segregated Funds & Annuities module. Written against the published curriculum.

More from component 3

Practice the whole Segregated Funds & Annuities module

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